The entrance folks are nice and respectful but the service desk? Unbelievable!!! I felt like they don't want me to be there. If a person has a bad attitude, please don't put them at the service desk. The management may need to use a mystery shopper to check the attitude of the service desk and to visit the bathrooms too. Hope they hire more staff to serve customers and repair machines. Overall we had a good time and after 3 hours still had some money in my pocket - I didn't come out ahead but didn't spend everything I brought with me either. 57 cents! I actually don't even know if they give you change there either. Who's going to walk to the cashier to get your. You get your bills and a voucher for the change. When you cash out at the machines they don't dispense any change. The drinks were not weak and not overpriced. Ordered a mixed drink which came in a 3 or 4 oz cup! Ridiculous! Later went to the Sound bar by the stage ordered the same drink and it came in an 8 oz cup. Very large bar with only 3 bartenders who were in no hurry to serve customers. Also several of the tables were not open - on a Saturday night!! The roulette had two $5 tables and two $25 tables.

Noticed quite a few of the slot machines broken. We are smokers so this obviously didn't bother us. The whole casino did smell faintly of smoke but no smoke visible. Closed on a Saturday evening?! We proceeded on to gamble. Also the bar right at the front of Slice was not open. Ordered two plain cheese slices and they were entirely different sizes.

$5.50 for a slice of plain cheese pizza $8 for a slice of supreme. So we went to the pizza joint Slice to get something to eat. Have to wait in line after eating to enter the casino. Also note that the Cafe and Steakhouse are only entered from a hallway outside of the actual casino. Big mistake - after waiting about 10 minutes for the hostess to even address us found out there was a 30 minute wait - the restuarant was half empty! I asked her if it was because they were understaffed and she said yes terribly. Planned on having dinner at the Cafe before gambling. Found a close parking spot and only had 2 people in line in front of us to enter the casino. Figured it would be crowded on a Saturday evening but actually not that bad. Visited the casino for the first time Saturday at about 6:00 pm.

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